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Search Directory Forum Reports Bank of Images Other Banks of Images Links Customer Management World Asia 2006, 21-23 March, Singapore Consumer Communications and Networking (CCN) Conference, 8-10 January, Las Vegas 3GSM World Congress, 13 - 16 February, Barcelona, Spain ECCA Congress 2006, 27 February - 1 March, Austria TELEXPO 2006, 7-10 March, Sao Paulo, Brazil Humour NEW-FANGLED CONTRAPTION HOLD THE CHEESE, PLEASE? NO. 1 FOR TECH SUPPORT YOU’R TALKING TO ME! PICTURES, KEYBOARDS AND A CLUE

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In Focus Aspect Software adherence to industry standards streamlines Open Call Sabio and Corizon seminar to show how contact centres can cut agent talk time, reduce agent training times and improve first call resolution Sabio implements Witness Systems voice recording solution for Elsevier Bluetooth® wireless technology surpasses one billion devices Jacada announces joint marketing agreement with Avaya Events “ICT for an inclusive society”, Riga, Latvia, 11-13 June The 6th International Conference on ITS Telecommunications (ITST 2006) , Chegdu, China, 21 - 23 June 2nd Call Center and Customer Care Conference & Expo, 22nd-24th May 2006 IPVoice Meeting 2006 , 7-9 February, Portugal 3GSM World Congress, 13 - 16 January, Barcelona, Spain News Ericsson and Napster sign agreement for Napster Mobile with TMN Portugal Witness Systems Drives Workforce Optimization Into the Enterprise With Strategic Acquisitions Teleformix Announces Forthcoming Release of ECHO 2.8 Worldwide Market for Offshore IT Services Is Booming, as Indian Vendors Begin To Threaten the Market Share of Top Global Players, IDC Finds Call Center Employees Prone To Diabetes And Stress-Related Illnesses Search Google: Survey Are Dashboards critical for your organisation? Yes No What? Is implementing [See results]

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