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Customer Management World Asia 2006, 21-23 March, Singapore
Consumer Communications and Networking (CCN) Conference, 8-10 January, Las Vegas
3GSM World Congress, 13 - 16 February, Barcelona, Spain
ECCA Congress 2006, 27 February - 1 March, Austria
TELEXPO 2006, 7-10 March, Sao Paulo, Brazil
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InFoco |
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Intervoice Announces Innovative Solution for New Breed of Mobile Virtual Network Operators
Intervoice announced a solution that allows Value-Added Mobile Virtual Network Operators (MVNOs) to more rapidly and affordably create new services for subscribers. Intervoice’s Media Exchange platform allows these new Value-Added MVNOs to use internal developers and third parties to deliver creative new content and applications in a uniform manner. This provides subscribers with a consistent user experience across all the services they use on their mobile devices.
Intervoice Media Exchange is specifically architected to accept and integrate applications created by developers. As a result, Value-Added MVNO’s will be able to integrate content and applications into the Intervoice platform on their own -- saving them a significant amount of time and money. This will also allow this new class of MVNOs to deliver even more content and applications to subscribers faster than ever before.
“Consumers no longer use their mobile phones just to make calls. They rely on the device to keep informed on news and entertainment and stay connected with friends and family using email and instant messaging among other applications, “said Ron Nieman, senior vice president of products for Intervoice. “The Media Exchange platform provides the ability for Value-Added MVNOs to bring a wealth of new and unique solutions to subscribers by leveraging their own developers .”
Intervoice created an extensibility tool called Application Builder, which provides the ability to seamlessly add and remove VoiceXML applications to or from the Intervoice Home Zone. The patent-pending Intervoice Home Zone allows users to access content, applications, and value-added services in a single session without transfers or redialing. Once an application is incorporated into the Intervoice Home Zone using Application Builder, it takes advantage of all the voice platform capabilities including single session movement and centralized access to subscriber data.
2006-05-16
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Product
Company 
Person 
Project 
Opinion 
The Only Question You Should Ask Yourself - 2007-02-26 11:15:55
November Column What is the real value of your products? - by Lior Arussy - 2006-11-16 10:33:10
Don’t Ask If You Can’t Act - by Lior Arussy - 2006-10-05 09:47:06
Redefining Self Service Experience – The Tribal Customer - 2006-07-03 16:35:58
Real-Time Coaching Builds World-Class Contact Centers, by Donna Fluss, Principal at DMG Consulting - 2006-06-16 14:41:32
Short Term Revenues at the Price of Long Term Loyalty, by Lior Arussy - 2006-05-16 09:53:38
2006 Contact Centers Goals – Contact Center Managers Must Prioritize Enterprise Objectives to Get Ahead, by Donna Fluss and Deborah Navarra from DMG Consulting LLC - 2006-03-07 10:43:01
Perfecting the Art of Problem Resolution, by Lior Arussy - 2006-02-09 14:35:43
The Biggest Enemy of Customer Strategies, by Lior Arussy - 2006-01-04 09:38:28
How To Create A Great Customer Experience, by Lior Arussy - 2005-12-07 11:57:33
Lior Arussy, Strativity Group: Where Do We Get Started? – The Quick Hits Are Under Your Nose! - 2005-11-16 10:58:43
QM/Recording Suites: Increasing Benefits for Enterprises and Customers, by Donna Fluss - 2005-11-07 09:37:25
Hosted Recording/QM White Paper, by Donna Fluss - 2005-10-20 09:10:48
Delighting Customers One Clip At A Time - 2005-10-04 13:57:18
Offshore Customer Management International Conference, Prague, 1-3 November - 2005-09-26 09:20:37
The European market opportunity for outsourcing - 2005-09-05 09:56:26
Focus: Customer by Lior Arussy
Decisions at The Moment of Truth - 2005-08-25 17:03:12
Concerto Acquires Aspect and Expands Its Role as a Market Consolidator - 2005-08-08 17:03:47
Popularity of Entry Level Phones Drives 16.3% Growth in Worldwide Mobile Phone Shipments, IDC Finds - 2005-08-02 11:17:50
A Question Of Execution - 2005-07-04 18:59:01
Alcatel signs a contract with RascomStar-QAF to provide a rural telephony network covering the whole African continent by satellite - 2005-06-30 18:07:20
MCI to Deploy Brooktrout’s SnowShore IP Media Server for its Next Generation Multimedia Services - 2005-06-14 11:34:31
Vonage partners with uniden to develop cordless broadband phone system - 2005-06-08 12:45:34
Verint Systems Reports Record Fiscal 2005 - 2005-06-06 11:33:45
Alcatel launches GPON Fiber-to-the-User solution enabling powerful delivery of Triple Play services over fiber access networks - 2005-05-30 18:49:31
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Events |
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“ICT for an inclusive society”, Riga, Latvia, 11-13 June
The 6th International Conference on ITS Telecommunications (ITST 2006) , Chegdu, China, 21 - 23 June
2nd Call Center and Customer Care Conference & Expo, 22nd-24th May 2006
IPVoice Meeting 2006 , 7-9 February, Portugal
3GSM World Congress, 13 - 16 January, Barcelona, Spain
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